Contact information
Trade Name: TeePara
Operating Company: AVEXIA LLC
Email: [support@teepara.com]
Response Time: 24 - 48 hours
Legal Business Address: AVEXIA LLC 30 N Gould St Ste R Sheridan, WY 82801 United States (Note: This is our legal administrative address. For product returns, please contact our support email first to receive the correct fulfillment center address).
Contact Information
Business Name: Avexia LLC
Website: TeePara.com
Email:support@teepara.com
Customer Support Hours: Monday – Friday
We aim to respond to all inquiries within 24–48 business hours.
Common Reasons to Contact Us
Order Tracking
If you would like to check the status of your order, please review your shipping confirmation email for tracking information or visit our Track Order page.
Returns & Exchanges
For information about returns, replacements, and refunds, please review our Return & Refund Policy. If you need additional assistance, contact our support team and include your order number.
Shipping Questions
Questions about shipping times, delivery estimates, or shipping rates can usually be answered by visiting our Shipping Policy page.
Sizing Assistance
Each product page includes a detailed size guide. If you are unsure which size to choose, contact us and we will do our best to assist you before placing your order.
General Support
For all other inquiries regarding products, orders, payments, or website issues, please email our support team.
Helpful Information
To help us assist you as quickly as possible, please include the following information in your message whenever applicable:
- Full Name
- Order Number
- Email Address Used for the Order
- Description of the Issue
- Photos (if reporting a damaged or incorrect item)
Providing these details helps us resolve your request faster.
Response Time
Most inquiries receive a response within 24–48 business hours. During holidays, promotions, or periods of high demand, response times may be slightly longer.
We appreciate your patience and look forward to helping you.