What is the return policy?

You can return any item for any reason within 30 days of delivery. Return shipping by mail is free: we send you a prepaid label, and we refund you within 5 business days of receiving your return. See our Return Policy.

Are any purchases final sale?

No. Every item can be returned for any reason within 30 days of delivery, and return shipping by mail is free.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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Last Updated: October 21, 2026

At TeePara, we want you to love your purchase. If you are not happy with it, you can return it for any reason within 30 days of delivery, and return shipping is free.

To start a return or report an issue, contact us at support@teepara.com.

1. 30-Day Free Returns

You have 30 days from the delivery date to request a return for a refund. We accept returns of both defective and non-defective items, including:

Change of mind.
Wrong size or the item does not fit as expected.
Wrong color selected.
Damaged, misprinted, or incorrect items.

Return shipping is free. There are no restocking fees.

2. Return Conditions

To be eligible for a return, items must be:

New, unworn, and unwashed (except items that arrived damaged, misprinted, or incorrect).
Free of customer-caused damage, stains, or odors.
Returned within the 30-day return window.

3. Exchanges

If you would like a different size or color, contact us and we will help you exchange the item. Exchanges follow the same 30-day window and free return shipping.

4. How to Return an Item

Email support@teepara.com with your order number and the item(s) you want to return.
We will email you a free prepaid return shipping label and return instructions.
Pack the item securely, attach the label, and drop it off with the carrier.

Returns are accepted by mail only. Please contact us before sending an item back so we can give you the correct return address and label.

5. Refunds

Once we receive and inspect your return, we will issue a refund to your original payment method within 5 business days.

After the refund is issued, it may take approximately 5-10 business days for the funds to appear in your account, depending on your bank, card issuer, or payment provider.

6. Damaged, Misprinted, or Incorrect Items

If your order arrives damaged, misprinted, or incorrect, contact us within 30 days of delivery with your order number and clear photos of the issue. You can choose a free replacement or a full refund. In most of these cases you will not need to send the item back.

7. Lost Packages

If your package is confirmed lost in transit by the shipping carrier, you may choose between a full refund or a free replacement.

If tracking has stopped updating or your package appears delayed, please contact us so we can check the shipment.

8. Packages Marked as Delivered but Not Received

If tracking shows your package was delivered but you cannot find it, please:

Check with neighbors or building reception.
Look around your entrance or other secure delivery locations.
Contact the shipping carrier to confirm delivery details.
Allow up to 24 hours in case the carrier marked the package as delivered early.

If the package is still missing, contact support@teepara.com with your order number and we will investigate and review the available options.

9. Order Cancellations

You may cancel your order within 12 hours of placing it, provided production has not already started. Email support@teepara.com as soon as possible with your order number. We will confirm whether your order can still be cancelled.

10. Express Shipping Delays

If you purchased express shipping and the shipment fails to meet an explicitly guaranteed delivery timeframe, we will review your request for a refund of the express shipping fee.

Unless expressly stated otherwise at checkout, delivery dates are estimates and may be affected by carrier delays, customs, weather, or other circumstances outside our control.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.